Robotic Process Automation (RPA)

Robotic Process Automation (RPA) is an innovative software technology that allows you to automate repetitive business processes.

The RPA technology landscape is constantly evolving. Robonext keeps track of recent trends and is an official partner of the following RPA software providers:

What is Robotic Process Automation (RPA)?

RPA software consists of virtual robots that mimick and augment the actions of your employees in digital systems. Like your employees, RPA robots log into applications, navigate through user interfaces, move files, extract, copy and paste data and make calculations. With RPA, you can essentially automate tasks in every application that your employees use: SAP, Excel, CRM, web browsers, Citrix, etc. RPA robots typically perform a wide range of high-volume, repetitive tasks such as searching records, filling out forms and generating reports. RPA offers your company the ability to change its processes quite quickly, with limited upfront investments.

Our six promises

The value of RPA for your company

Employee Job Satisfaction

RPA relieves your employees of the dull and repetitive aspects of their job. They will be able to focus on serving your customers and adding value for your business.

Customer Satisfaction

RPA ensures that your business processes will be faster and more effective, resulting in more satisfied customers and growth for your business.

Return on Investment

RPA has limited upfront investment and RPA robots are able to perform the work of several employees at a much lower cost.

Compliance & Reporting

RPA robots perform business processes in accordance with existing regulations and standards, without mistakes.

Smooth Implementation

RPA is non-intrusive and quite straightforward to implement. It can be integrated in existing IT infrastructure without disruption to underlying systems.

Ability to scale and manage

RPA software can be scaled to add robots and processes. The best RPA platforms allow you to easily monitor and orchestrate your digital workforce

The applications of RPA

Essentially every process that is repetitive, rule-based and high volume is a candidate for automation with RPA. Therefore, you can imagine that there is a wide variety of RPA applications. Some RPA cases are shown in the table below. Discover more than 50 real life RPA cases in our RPA Use Cases Library to find out what RPA can mean for your business!

Finance

  • Billing & collections
  • Accounts receivable & accounts payable
  • Journal entry processing
  • Tax management
  • Financial and external report generation
  • Planning, budgeting and forecasting
  • Managing intercompany transactions

Service

  • Handling service requests
  • Managing service orders
  • Customer records management
  • Processing claims
  • Comprehensive logging of customer interactions
  • Automate up-sell and cross-sell suggestions
  • Customer onboarding

HR

  • Employee onboarding
  • Payroll processing
  • Recruitment processes
  • Updating employee records
  • Compliance reporting
  • Benefits administration
  • Time and attendance management

Supply chain & logistics

  • Managing inventory
  • Handling delivery receipts
  • Freight management
  • Demand and supply planning
  • Preparation of manifests and delivery reports
  • Updating vendor records
  • Managing purchase orders

Manufacturing & operations

  • Generating bills of material
  • Production planning
  • Documenting processes
  • Safety data management
  • Processing work orders
  • Quality reporting
  • Managing work instructions

IT

  • ERP integration
  • Data migration
  • Service desk
  • Application integration
  • File management
  • Patching
  • QA and testing
  • User management
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