robonext - Robotic Process Automation services in Belgium

Robotic Process Automation (RPA) is a technology that is very widely applicable. Discover a broad variety of actual RPA use cases by selecting the function below.

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DATA MIGRATION

Data migration (e.g. in the context of an ERP transition) is a very common application of RPA. Ensure that your data migrations can be performed in a faster, more effective way. RPA robots can perform the required repetitive tasks, such as extracting data from various sources, transforming it the right structure, checking data quality and performing data cleansing.

INVOICE PROCESSING

Processing supplier invoices often requires a lot of manual work by finance employees. This can be automated with RPA in combination with Optical Character Recognition (OCR) or Intelligent Document Processing (IDP), to automate data extraction and validation of invoices. Moreover, 3-way matching invoices, purchase orders and delivery notes is a common RPA use case.

FINANCIAL REPORTING

Is your team creating the same reports over and over again? Automate financial reporting such as VAT declarations, sales and margin reporting, etc through RPA. Benefits include time savings, avoidance of reporting errors and improved decision making due to better information.

DUNNING PROCESS

Do you need to send Payment Reminders for Overdue Invoices? RPA robots can monitor payments and overdue invoices and can send automated reminders based on a set of templates. Improve collection rates and save time for your Accounts Receivable team.

PURCHASE ORDER ENTRY

Does your team spend a lot of time on creating purchase orders? Automate the repetitive generation of new PO’s based on structured data input with RPA.

MASTER DATA MANAGEMENT

Keeping high quality master data for vendors, products and customers is critical for decision making and efficiency. Let RPA Robots enter and update master data automatically. Good master data quality will be a strategic asset and competitive advantage to your company.

INTERNAL AUDIT

Software robots can improve the compliancy of your business operations by performing audit checks automatically.
While humans can only check samples of transactions, RPA robots can perform checks on the entire population. RPA performs the tasks which auditors usually find the most repetitive, administrative or time consuming. It enables auditors to prioritize their attention on more critical issues.

SALES ORDER ENTRY

Do your team members spend a lot of time with data entry for new sales orders? Let robots take over the copy-paste work such that your team members can focus on interacting with customers. Robots can monitor mailboxes or webshops for new orders, and enter them automatically in your company's ERP.

CREDIT CONTROL

Do you need to check and set credit limits for your customers manually? Let RPA robots match payment statuses with outstanding debt to ensure that your credit rules are applied vigorously.

PAYMENT PROCESSING

Does your team spend a lot of time on processing bulk payment files? Let RPA robots perform the rule-based, repetitive copy-paste work (e.g. journal entries) so that you can avoid errors and increase efficiency.

TRAVEL EXPENSE MANAGEMENT

Processing travel expenses is often an administrative headache. Let RPA robots take over responsibility for extracting information from travel expenses and ensuring that de data is properly inputted, validated and processed.

GENERAL LEDGER RECONCILIATION

Reconciliation requires performing repetitive, rule based checks on different data sources RPA robots can perform these for you, saving your team time and improving the compliancy of your business operations.

EMPLOYEE ONBOARDING

Whenever a new employee starts, a fixed sequence of activities need to be performed by HR in a variety of applications. Let RPA robots perform these procedures automatically, such that your new team members can quickly become productive and engaged in your company.

PAYROLL PROCESSING

Payroll calculations are often very repetitive, time-consuming and apply fixed rules. Increase the efficiency of your payroll processes by letting RPA robots perform the repetitive, administrative work.

RECRUITMENT

Screening CV's for certain keywords, uploading job descriptions and sending standardized replies are some examples of recruitment tasks that RPA robots can perform. Ensure your recruitment team members can focus on finding and engaging with the best candidates and let their robot colleagues focus on the administrative part of the job.

MANAGING EMPLOYEE RECORDS

Entering employee records and keeping them up to date is often a headache for HR staff. Let RPA robots perform these administrative, repetitive tasks and increase the efficiency of your HR operations.

TIME AND ATTENDANCE MANAGEMENT

Processing timesheets and calculating premiums are often cumbersome administrative procedures. Relieve your staff and avoid mistakes by letting RPA robots handle, check and follow up time sheet input and processing.

CONTRACT MANAGEMENT

Do your staff spend a lot of time with creating contracts based on fixed templates and on administering contract extensions? Let RPA robots help you to perform these tasks automatically. Avoid errors, increase compliancy and save a lot of time.

CUSTOMER ONBOARDING

The process of adding a new customer should be as frictionless as possible. Let RPA robots enter customer master data based on fixed templates to ensure your staff can start serving these new customers asap.

PROCESSING CLAIMS

Claims processing requires your staff to gather information from various documents and copy that information into systems. RPA can move large amounts of claims data with one mouse click. Save time for your staff and ensure that your customers get the timely response that they expect.

MANAGING SERVICE ORDERS

Managing service orders often involves finding information (e.g. part numbers) in various systems, and processing that information correctly. These tasks can be automated with RPA robots such that service orders can be effectively processed much faster and at a lower cost.

CUSTOMER RECORDS MANAGEMENT

How can you ensure that your customer records are kept up to date? Let RPA robots automate the process of requesting your customer to update their (contact) information and perform the necessary updates automatically.

ERP INTEGRATION

Integrate your ERP with other applications such as CRM, human capital management, etc. RPA robots can integrate workflows of several applications in a much faster and cheaper way than with the traditional API-based integration.

FILE MANAGEMENT

Do you need to move, archive, extract files on a regular basis? Let RPA robots perform these actions automically to ensure that everything ends up in the right place.

PRICE COMPARISONS FOR PURCHASE

Use RPA to compare prices for different vendors, taking into account quality and product attributes. This automated research has the potential to deliver significant savings and to improve decision making.

SHIPMENT SCHEDULING AND TRACKING

Scheduling, updating and reporting shipment status between internal systems and portals is time consuming and introduces delays in your business processes. Allow RPA robots to perform these administrative tasks, by extracting shipment requests from emails, logging jobs in your scheduling systems and providing pick-up times in customer or carrier portals.

BILL OF MATERIAL GENERATION

Bills of Materials are critical assets for manufacturing companies. Generating them and keeping them up to date is time consuming and error-prone. Use RPA to simplify the generation and updating of BOMs such that your manufacturing processes will not be disturbed and your staff can focus on adding value for your business.

CRM UPDATES

Keeping CRMs up to date requires a lot of administrative tasks, which is why this is a very common RPA use case. Check, correct and enrich your CRM data, by performing repetitive tasks according to fixed rules or by connecting with external data sources (e.g. LinkedIn). Better data will lead to more sales, as your sales staff save time on administration.

USER SETUP AND CONFIGURATION

On the IT side of staff onboarding, RPA robots can help you to perform setup and configuration of new user accounts automatically. This will reduce the amount of service tickets new hires need to create in order to get access to all relevant systems, and will lead to a consistent starting experience for your new staff. Also improved compliancy and higher efficiency of IT service management are important benefits.

EMPLOYEE OFFBOARDING

Just like onboarding, offboarding employees is a repetitive, time consuming task. For reasons of compliance, performing this task at the right moment is critical. Let RPA robots perform the fixed steps of an offboarding procedure, e.g. disabling accounts or revoking access rights to business data.

RENEWAL NOTICES

Take the pain out of the administrative processing of renewals. Let RPA robots interact with your customers to ensure that your retention rate is optimized.

TRAINING AND EDUCATION

When your staff members follow trainings, the administrative follow-up is a burden on your HR team. Let RPA robots perform the necessary administrative follow-up, such as processing accreditations.

INVOICING

Do you spend a lot of time on the creation of invoices? Let RPA robots do this repetitive task for you, to ensure that you can invoice (and get paid) faster and more effectively.

SAFETY DATA MANAGEMENT

Safety is your priority, and it should be. But are your Safety Data Sheets (SDS) rigorously up to date and are all procedures followed to keep them that way? Let RPA robots perform creation and updates of SDS such that the right information is available when it is needed.

WORK ORDER PROCESSING

Creating work orders based on service requests often entails a considerable amount of copy-paste work. Let RPA robots create and update the work orders such that your staff can focus on actually performing the work and serving your customers.

MANAGING FILES AND FOLDERS

Housekeeping activities for files and folders are usually quite boring, repetitive and follow fixed rules. RPA robots can do these necessary tasks for your company.

SALES QUOTE AUTOMATION

Generating quotes based on structured information requests is essentially a question of finding the right records (e.g. pricing, discounts) in various systems and adding this to the quote. This process can be performed much faster by an RPA robot. Let your sales people focus on closing the deal and not on the administrative parts of their job.

DELIVERY NOTES PROCESSING

Do you need to keep track of all materials that were delivered to your company? Present documents such as delivery notes to RPA robots such that data extraction and data entry are performed faster and at a lower cost. Later on, delivery notes content can be matched by RPA robots with invoices.

TRANSPORT DOCUMENT PROCESSING

Transport documents such as manifests need to be processed correctly. RPA robots can extract data from transport documents and perform the necessary administrative follow up automatically.

MANAGING WORK INSTRUCTIONS

In a manufacturing company, work instructions need to be made available and up to date to your employees. Let RPA robots perform the administrative part of this task, allowing your process engineers to focus on the content.

EMAIL MANAGEMENT

Is your staff losing a lot of time with reading, assigning and forwarding emails? Let RPA robots assign e-mails to the correct workflow such that you can respond faster to new orders, information requests and other types of inquiries. Categorizing emails to the right workflow can be done based on keywords, fixed rules or by using Artificial Intelligence (Natural Language Processing or NLP).

ORDER FULFILLMENT

Sales orders for products need to be checked with available inventory and subsequently released in your ERP. In many cases, RPA robots can fulfill these orders automatically, allowing these orders to be processed in faster and more efficient way. Save time for your sales order desk and improve your delivery performance.

ROUTINE IT REQUESTS

How often do you need to answer IT requests by providing the same answer? Why not let a robot handle these routine IT requests (e.g. for password resets) such that your IT staff can focus on more challenging requests.

DATA EXTRACTION AND AGGREGATION

Do you regularly need to bring data from different sources together? Instead of performing these procedures manually, RPA robots can take take care of this and provide considerable time saving. Even with a wide variety of data sources, an RPA robot can be taught quickly how to extract and process that data automatically.

CUSTOMS ADMINISTRATION

Administering custom declarations take a lot of time and creates delays in delivery processes. Let RPA robots perform the routine aspects of this process and let them collect and process updates from government portals.

AUTOMATED TESTING

Although several dedicated test automation platforms exist, an RPA solution can have interesting advantages. For example, the ability to perform more end-to-end testing by integrating a complete worflow over different applications, is a plus of RPA. Also, RPA tools are more user friendly then the most common test automation tools.

PRICE CHANGES

In many cases, pricing can be updated following fixed rules (e.g. based on indices, material prices,...). Robots can perform these updated automatically, ensuring that prices are updated more quickly which will increase revenue and avoid errors.

COMPLIANCE REPORTING

Generate compliance reports for your staff in a faster and more efficient way. This will save time and costs but will also ensure your adherence to compliance requirements.

TRADE PROMOTIONS

For retailers, trade promotions often require a lot of manual follow up and spreadsheet work. RPA can take the pain out of this process by handling and following up promotions automatically.

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