The Solution
Robonext developed a UiPath RPA robot that retrieves new doctor appointments from the appointment system via an Application Programming Interface (API) with which the robot can easily communicate. The UiPath robot then inputs this information into the digital patient record. The software robot logs in through the application’s User Interface, locates the patient, and enters the data via the same User Interface. If the patient cannot be found, the robot will create a new entry. Depending on the situation, the robot can create, modify, or cancel an appointment.
The implemented solution was designed with a strong focus on stability and scalability. For instance, Ziekenhuis Geel can add a new doctor to the system by simply updating a configuration file, without needing any modifications to the robot itself. Additionally, extensive logging and robust exception handling are essential components of this solution.
