Unveiling the True Potential of Robotic Process Automation: Insights from 25 Workshops

A Journey of Discovery with robonext

In the past half-decade, robonext has been pioneering the exploration of Robotic Process Automation (RPA) through our dynamic RPA Opportunity workshops. Unlike conventional workshops, ours are meticulously designed to not only brainstorm but to pinpoint and prioritize RPA ideas that promise the highest return on investment. At robonext, our expertise lies in sifting through the plethora of possibilities and steering businesses towards RPA opportunities that resonate with their unique requirements.

A Day of Intensive Learning and Strategic Planning

Our workshops are structured as a deep dive into the universe of RPA. Far from being a mere introduction, we animate RPA concepts with live demonstrations and real-world use cases. Our objective is to equip organizations with the ability to discern and elect automation scenarios that align seamlessly with their distinct operational needs.

Methodical Evaluation and Insightful Findings

Our analysis stems from a comprehensive review of 25 diverse workshops. We employ a bespoke worksheet template to methodically quantify the Value of each RPA use case, focusing on metrics such as time efficiency, error minimization, and other crucial value drivers. These factors are then translated into tangible financial metrics.

Diverse Industry Reach and Organizational Scale

Our workshop insights encompass 25 organizations across multiple sectors, with a significant emphasis on the Manufacturing industry. The data represents an array of company sizes, predominantly focusing on medium-sized businesses (100-250 employees) and larger enterprises (over 250 employees).

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Cases, cases, cases

In our context, an RPA use case represents a process or a subset of processes that are prime candidates for automation. These are characterized by being repetitive, predominantly rule-based, and not expected to be changed completely with less than 6 months. Across these 25 workshops, we have pinpointed 437 potential RPA use cases, averaging over 17 per company. This highlights the automation potential that can be unearthed in a single day of focused brainstorming.

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Valuable Lessons from Comprehensive Case Study Data

1. Finance: A Pioneer in RPA Adoption

Finance departments often lead the charge in RPA, with about a third of all identified use cases originating here. However, Operations, Sales, HR, Supply Chain, and IT are also actively exploring RPA applications.

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2. Value of RPA: Size Matters

The average annual value of RPA identified varies with company size – €300k for small, €500k for medium, and €1.5M for large businesses. However, while the average RPA use case value is €41,173 per year, the median is only €13,320, highlighting that a few high-value ideas often surpass the majority.

This chart shows the aggregated value over the total dataset:

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The following chart reflects the average annual value identified per organization:

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3. RPA Cases with a value of more than 20k€ per year

For 37% of cases, the annual value exceeds €20k. Finance, Sales and Supply Chain departments show more than average potential for high-value automations. Especially Sales use cases have a significantly larger value potential on average, benefiting not only in time savings but also in top-line growth, like enhancing cross- and upsells or automating proposal deliveries.

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4. Significant Use Case Types

  • Order Entry: Significant in many projects for its time-saving, error reduction, and customer satisfaction benefits, especially prevalent in manufacturing and retail sectors. The prominence of this use case as a top contender is also influenced by the dataset’s significant representation of manufacturing and retail customers
  • Accounts Receivable Processes: A key area of value lies in reducing payment backlogs and proactive customer reminders for timely invoice payments.
  • Accounts Payable Processes: Focused on supplier invoice processing, bank statement processing, and accounting, prioritizing time-saving and efficiency

The following chart depicts the number of RPA cases identified with an annual value of more than 20k€, per type of use case:

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5. Defining ‘Big Wins’ in RPA

Use cases like ‘Order Entry’ and ‘Accounts Payable Automation’ often emerge as high-value areas, with potential annual benefits exceeding €50k. In contrast, Accounts Receivable cases, while valuable, are less dominant in these ‘big wins.’

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Embrace Your Automation Journey with robonext

Eager to unlock RPA’s potential for your business? Ready to identify your ‘big wins’ and establish a robust business case? Contact us at info@robonext.eu and begin your journey towards automation excellence!

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